Garage Door Remote Problems Aren't Always an Open and Shut Case

Is your garage door remote not working anymore?  If the day comes that you drive up to your garage door and it won't respond to your door remote, hopefully, you have the key to your front door, or someone else is home. At some point, the remote to your garage door could fail, leaving you helpless without a professional. Fear not! We have compiled some reasons the garage door won't open or close. You can troubleshoot them on your own, saving you time and money.

If the remote won't close the door

Try the wall control!

Try the wall control!

When you go to hit the garage door remote, and nothing happens, but the wall control still works, it's possibly a problem with the eye sensors. As long as they're lined up correctly and clean, the light on the eye sensor should be glowing and not blinking.

Another possibility is the door closing, but then immediately going back up. It could be a few things. The first is something getting in the way of the door closing. It's also possible that the open and close limits are not correctly set. The way that your garage door functions is by identifying when it's hit the ground. It registers that it's hit a foreign object and stops. If you need help calibrating the limits, check the owner's manual.

If you have an extra remote, attempt to use that one as well. If it doesn't work, you can try a few more things.

  • Look at the power plug on the ceiling to see if the remote has been unplugged. It's something so simple, and yet so easily overlooked.

  • Check the control pad. It could be locked, preventing the door from opening. Try to unlock it and see if that fixes the issue.

If only one remote has failed, it has two possibilities. The first is that the battery needs replacement. The other is that it needs to be reprogrammed. Because every garage door is programmed differently, you may have to consult your instructions or look online for programming instructions.

Sometimes LED lights inside the garage can stop a remote from optimum performance. The lights interfere with the signal from the remote to the antenna. In this case, you might want to switch the light bulbs to CFL.  You can also try Genie LED bulbs, which work without causing any interference.

A ghost?

If your garage door is magically opening and closing without your help, you could feel like there's a ghost in your garage, someone else's garage remote is on the same frequency, or that burglars might have figured out how to open the door. More often than not, it's not as exciting as all that. There could be a short circuit. It's not as tantalizing as the other possibilities, but it's the most likely scenario.

When your garage door remote stops working, or the door has completely stopped working, try one of these suggestions. If you don't have any luck on your own, give us a call. We would be delighted to help.

Phoenician Garage Door & Repair offers full-service garage installation, repair and maintenance in Maricopa County. Emergency service available. We are licensed, bonded, and insured. Call (602) 610-0112

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