Finding a Garage Door Company to Meet Your Needs
There are plenty of scammers in all industries, and the garage door business is no exception. But, with the right tools, a consumer doesn’t need to fear getting ripped off in the process of having their garage door repaired, whether it’s for routine maintenance or a garage door replacement. Here are some of the big things a garage door owner should keep in mind:
Written estimates
When a garage door company wants to fix your door, it’s fair to want a written estimate. If the price they quote isn’t the same one they advertised or quoted over the phone. it is a sneaky tactic and they should be sent away. Of course, if they find another problem or you want additional services, they should be paid for that. The work should also be guaranteed.
Make certain you understand the problem
Before starting the repair, a good tech will explain when the problem is with the garage door and what it needs. There shouldn’t be any confusion about what is wrong. There should also not be pressure on the homeowner. A lockout is not a premium sales opportunity and will never be treated as such by a reputable garage door company.
Fake coupons
Do you know those low-price mailers that some sneaky garage door companies send out that advertise a garage door service at a low, low price? If you read the fine print it says, “Parts and labor not included.” So, what are they charging for? The visit. That’s not a fair practice.
Negative reviews
If a garage door company has negative reviews from people saying they were overcharged or ripped off, that should be a red alert not to pursue a repair from that company. Sometimes it’s easier to look up the phone number of an outfit and have them come out and do the repair. This is especially true if the car is locked in the garage and the owner is late for work. But taking a moment to read reviews can save a homeowner money and headaches.
Make sure the problem is clearly stated
A good tech will explain when the problem is with the garage door and what it needs before starting the repair. There shouldn’t be any confusion about what is wrong. There should also not be pressure on the homeowner. A lockout is not a premium sales opportunity and will never be treated as such by a reputable garage door company.
Regular maintenance
The garage door is the largest piece of moving equipment in a home. While a garage door can operate thousands of times flawlessly, it does require maintenance to keep it functioning optimally and safely. Regular maintenance can stave off potential problems before they happen, and a good garage door tech will be able to steer a homeowner toward maintenance and small repairs before worn parts can cause a massive mechanical breakdown.
Develop a relationship with a garage door company
A garage door company can repair, replace, and maintain a garage door and garage door opener. Since maintenance isn’t optional, the best way to make the first contact with a garage door company is to have them come out and perform service maintenance on the garage door. If the homeowner likes the company and feels comfortable with their skills and integrity, they will feel confident when they call the company for a problem with a garage door or opener or want a replacement. They’ll know they can trust the garage door company to treat them fairly and guarantee the work performed.
We don’t want to see anyone ripped off or overcharged, and, most importantly, we’d like to be the company you can call with confidence when you need a garage door specialist. Why not give us a try with a garage door service or minor repair? We’d love to hear from you!
Phoenician Garage Door & Repair offers full-service garage installation, repair, and maintenance in Maricopa County. Emergency service available. We are licensed, bonded, and insured. Call (602) 610-0112
